policies
Payment
We accept Cash, Check, Mastercard and Visa. Payments can be made online by clicking on the interested item and paying via Paypal (you do not need an account to purchase an item). If you have any questions regarding payments please don't hestitate to contact us.
Return & Repair Policy
Yomphana Designs will be glad to refund your money or exchange your product. The item(s) must postmarked with in two weeks of the original purchase date. Items must not be damaged and in sellable condition. Shipping charges are non-refundable and we are not responsible for any lost items in the mail.
Yomphana Designs prides itself not only on the creative designs but the quality of our products. Should your product require repair, we will repair the item at minimum cost or no cost - depending on the nature of the damage. Please e-mail or call to arrange for repair.
Shipping
Contingent on your product - as they are all handmade, please allow 2-3 days for your order to be shipped. Customize order products will require 3-5 days. Orders placed with a check will be sent after the check has cleared (which typically takes 7-10 days). Orders are shipped via USPS Priority Mail. The cost vary by order cost. It ranges from $5-$10, items are typically received within 2-3 business days, are insured and sent with delivery confirmation.
Sales Tax
There is a 5% sales tax added to all orders in MD. If shipping to another state, sales tax will not be added.
Wholesale
Wholesale prices are available. Orders may be placed by calling 301.802.5487.
Contact Us
Should you have any questions or concerns what so ever, please feel free to contact Yomphana Designs at 301.802.5487 or via email info@yomphana.com We are based in Silver Spring, MD and will promptly respond to any inquiries or make arrangements to meet - if you are in the metropolitan DC area. You can also Sign Up to join the mailing list.
Stores:
Alex Boutique - Washington, DC
Brena Jewelers - Washington, DC
Lilac Bijoux - Annapolis, MD
Saks Jandel - Chevy Chase, MD
Sharon Fine Gallery - Bethesda, MD
Splash Spa @ The Sports Club/LA - Washington, DC
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